Contact & booking
Contact the Team and Request a Consultation
Ask a question, or go straight to the registration form to request an online consultation with a dietitian. Someone reads every message during working hours in Yogyakarta, and you will get a reply rather than an automated loop.
Send a Question First
If you are unsure which format fits, write a short message describing your goal and your situation. A coordinator replies with a suggestion and the relevant fee range. You are not committed to booking by asking.
If it helps to see the shape of a first conversation before you write, the steps are laid out on the How It Works page.
- Email [email protected]
- Phone +62 274 589 321
- WhatsApp Message us on WhatsApp
- Visit Jl. Malioboro No. 45, Yogyakarta, 55271
Office hours: Monday to Friday, 09:00–18:00 (Yogyakarta time). A coordinator reads messages in the order they arrive.
What Happens After You Submit
You receive a confirmation that the form arrived, then a message with your matched dietitian and available slots. Once you choose a slot and payment is arranged, the session is confirmed with a reminder the day before.
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A confirmation that your form arrived
It is a short message, sent to the email or number you gave on the form, so you know your submission is in the queue rather than lost.
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Your matched dietitian and open slots
A coordinator reads your goal, your eating pattern, and your activity level, then suggests which dietitian on the team is closest to your situation, with the times they have free.
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A slot you pick, and the fee in writing
You reply with the time that works. The fee is quoted in writing before you commit to anything, by invoice or bank transfer, or in person at our Yogyakarta address.
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Confirmation, then a reminder the day before
The session is confirmed once payment is arranged, and a reminder reaches you the day before so the appointment does not slip past a busy week.
Registration Form
The form asks for your goal, a rough picture of your eating, activity level, and any supplements or medicines. It takes around ten minutes. Submitting it begins the matching process; a coordinator reviews your submission within one working day.
Before you start
Fill it in when you have a few quiet minutes. Rough answers are more useful than polished ones: a coordinator reads the plain description of how you eat now, not a tidy version of it.
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What you eat in a normal week
Meals, snacks, drinks. Nothing needs weighing.
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How active a normal week is
Work, walking, training — an honest average is enough.
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Supplements and medicines you take
So your plan can be checked against them.
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Your goal, in your own words
One or two sentences is plenty to start the match.
Your answers stay between you and the dietitian reviewing your intake. See the Privacy Policy for how notes are stored.
Intake
Everything marked as optional can be left out. If you would rather send these details as a message and decide on a format later, use the email or WhatsApp details above instead.
Your name, email, and the details above are used to match you with a dietitian and reply to you. You can ask what we hold about you at any time — see the Privacy Policy. This service offers dietary guidance and does not replace medical care; for anything urgent, contact your physician or a hospital.
Reach Us Directly
Our registered address is Jl. Malioboro No. 45, Yogyakarta, 55271, Indonesia. Phone: +62 274 589 321. WhatsApp is available for coordination and quick questions, and it is often the fastest channel during working hours.
Yogyakarta, 55271, Indonesia
If you plan to pay in person, tell us when you message so a coordinator can make sure someone is at the desk when you arrive. Most consultations run online, so visiting is optional.
Payment and Confirmation
Fees are quoted in writing before you commit. Payment is by invoice or bank transfer, or in person at our Yogyakarta address if you prefer to pay at pickup. We do not process card payments online.
If a fee range matters to your decision, ask about it in your first message and a coordinator will answer before you fill anything in.
Response Times and Working Hours
Messages sent during working hours on weekdays usually get a reply the same day. Weekend messages are answered on the next working day. If your question is urgent and medical, contact your physician or a hospital rather than waiting for a reply here.
If you are outside Yogyakarta or in another time zone, mention it in your message and a coordinator will suggest slots that fit the difference.
Privacy of What You Share
Your intake form and consultation notes are handled according to our privacy policy. We do not share your details with advertisers, and you can ask what we hold about you.
Read the privacy policyNot sure where to start?
Write one honest sentence about how you eat now, and let a coordinator take it from there.